Lots of individuals who start using their 1st web hosting account, or change companies, often have queries concerning how given tasks are completed or stumble upon predicaments when setting up various things such as e-mails, site settings, etc. That’s why, lots of hosting companies have compiled documentation with the most standard questions and issues so as to help their customers obtain info swiftly and easily. As a result, the support team members can focus on real problems that particular customers may be facing, as the solution for the minor things will be available on the World Wide Web and customers will be able to deal with them without having to get in touch with the customer care staff. Having elaborate documentation is vital, particularly for new customers with no experience, since the web hosting service involves a huge amount of features and lots of people can become confused about what to do. A good information repository can both help you perform the things that you need and get to know how the hosting service functions as a whole.

Extensive Online Documentation in Cloud Hosting

If you buy a cloud hosting account from our company, you will obtain access to our extensive online documentation where you will find information on pretty much everything associated with our hosting services. The topics cover anything from how to create an email account on your phone, to how to do various things using an .htaccess file. The articles themselves are written in a simple-to-grasp manner and feature detailed guides on how to accomplish a given task within your Hepsia hosting Control Panel. You can also find information that is not directly connected with Hepsia, for example one that concerns software apps on your computer. The whole archive of articles will be available in the Control Panel’s Help section, but the ones that are related to a particular section can be accessed on the spot. Considering the fact that we have covered as many topics as possible, you will be able to become aware of practically everything associated with your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting include extensive online help documentation where you will find info on all the functions that our in-house built Hepsia Control Panel comes with, along with solutions to different questions and predicaments that you may encounter. All configuration guides offer elaborate instructions, which means that you won’t have to worry about omitting something if you’re planning to export a MySQL database, for instance. The troubleshooting articles include a number of different tenable causes of specific problems and the solution for each one of them, so if you are not able to send emails although you have the right SMTP settings, for example, you can quickly find out what the reason may be and repair the problem with two or three clicks in your mail client. As the Hepsia Control Panel offers quite a lot of features, you will be able to find relevant articles in every section. If you want to look through all help articles, you can use the Help menu, which is located in the upper right-hand side of the Control Panel.