A live chat is one of the methods of communication supplied by some hosting providers as part of their support service. Depending on the supplier, the chat can be used for pre-sales, billing and/or tech support. This method of contact is faster than a support ticket and it'll make it much less likely to misspell or misunderstand anything in comparison to a phone call with a representative. What's more, if the trouble that you have needs some time to be examined and resolved, you are able to do something different at the same time instead of just waiting, like you would have to do when you call. Also, you can employ a live chat support service completely free provided that you have world wide web accessibility even if your hosting supplier is located in another country and they do not have a local telephone number that you can call.

Live Chat Support in Cloud Hosting

As we consider the fact that many troubles are often resolved when you speak with a live person, we offer a live chat service for all of our potential and active customers. The chat is available every single day and our customer support agents will help you with a variety of questions and situations. If you aren't our client yet, you'll be able to find out more about our cloud hosting plans and the hosting environment in general so that you can be certain that your web sites will run effectively on our servers. In case you already have an account and you've got some questions or you experience any kind of issues with some of our solutions, you can join us on the live chat and we can supply you with the required info or help you troubleshoot the problem. You'll need to open a trouble ticket for some troubles which need longer time or the assistance of a system administrator, but for a variety of standard problems you can get help right away.

Live Chat Support in Semi-dedicated Hosting

We have live chat support that is designed for all our prospective and active customers. If you are searching for a new web hosting account, you're able to chat in real time to one of our representatives and get more info about our Linux semi-dedicated hosting so as to pick the best plan for your websites. If you already own an account with us, we will support you in a very timely manner with billing, general and first-level technicalissues. Although in some cases you will have to open a support ticket because there are issues that cannot be resolved on the live chat, we'll be able to assist you with numerous basic jobs, for instance installing an e-mail account in an e-mail client or forwarding one domain to another. In this way, you will enjoy quick support and you will save plenty of time.