A 99.9% Server Uptime
The primary advantage of constructing your very own cloud hosting system is that you do not need to worry about compatibility issues – you configure a given set of software apps in such a manner as to work with a defined set of hardware parts. The final result is something even more solid and dependable, since there are fewer possible risks of failure. We’ve set up our cloud hosting platform atop tried and trusted hardware components together with a seriously modified version of SELinux in order to set up a very riskless home for your personal web sites.
For this reason, with all our Linux cloud hosting packages we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting system, we have also set up our own internal network in all our datacenters. Everything is based on premium–quality hardware elements supplied by Juniper. Additionally, on every single router, we’ve placed a firewall with an elaborate set of rules to successfully sieve all questionable requests.
Thus, in all our datacenters – in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are disappointed with our hosting services, or if you consider them inadequate, or if you decide that you need to use a Linux VPS web hosting rather than a cloud hosting account – you will receive a refund, no questions asked.
All domain name registrations are nonrefundable, but you will continue to have total control over your domains even if you close your web hosting account with us.
24/7 Technical Support
If you’ve ever had to wait for hours for a reply, you’re probably aware of how aggravating this can be, especially when your site is on the line. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be at your disposal and they’ll reply to you in less than sixty minutes. And the best part is that their average response time is well under twenty minutes!