1 hour ticket response
Quick assistance is our major objective and that’s why we have a team of trained technicians who will be happy to provide a fast solution to any question that you might have. Just submit your support ticket from your Site Control Panel and we will reply back to you within sixty minutes at the latest. Actually, we work hard and aim for a 20–minute tech support ticket response time.
An Outstanding Technical Support Service
Each member of our help desk support team has lots of years of experience in the Linux cloud hosting niche and the vast majority of them have been with us for at least five years. They all are eager to reply to all your inquiries in the most professional manner possible.
An Easy–to–Navigate Help Center
Built into the Site Control Panel is an easy–to–browse Help section, which features different information sources. You can browse through a regularly updated knowledge base offering web hosting account administration articles and site management articles, watch the how–to video tutorials or check the F.A.Q. archive.